Payment Policy

At AroCandle, we offer multiple secure and convenient payment options to ensure a smooth and hassle-free shopping experience.

You can make payments through the following methods on our website:

• Debit Cards

• Mobile Wallets (such as bKash, Nagad — as supported at checkout)

• Cash on Delivery (COD) – available on eligible orders

All payments are securely processed via our trusted payment gateway partners to protect your information and privacy.

First-Time Payments

If you’re paying online for the first time, your bank or wallet provider may ask for OTP (One-Time Password) or other verification steps. This is a standard security feature to keep your transactions safe.

Currency

All prices and transactions on arocandle.com are in BDT (Bangladeshi Taka).

International and multi-currency payments are not yet supported, but we plan to enable them in the future.

Having Trouble With Payment?

If you experience any issues during checkout or payment:

📧 Email us at support@arocandle.com
📱 Or message us via WhatsApp: +8801625041440
Our support team is ready to assist you promptly.

Thank you for choosing AroCandle. We’re committed to making your purchase safe, secure, and satisfying.